Production Support Specialist

Project Description: An international Investment Bank is enhancing its IT systems by introducing new technology and integrating with new third-party providers. The engineer will be providing their support for Market Data projects. Responsibilities: • Implementing pre-release and post-deployment verifications • Integrating with Rundeck for deployment • Implementing application control solutions (start/stop scripts) • Integrating with monitoring solutions (OpsRamp) • Provisioning and setup of new servers • Configuring authentication, Service Accounts, etc. • Following up on production incidents and problem tickets • Troubleshooting market data production issues. • Recommending and implementing infrastructure improvements. • Working knowledge of Python scripting. Mandatory Skills Description: • 3 years of experience in Support roles • Proficient in Linux environment: command line, standard file editing/searching/manipulation, shell scripting, etc. • Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimization • Working experience with job automation tools such as cron, Tidal, Autosys, Control-M, etc. • Familiarity with release packaging and deployment: Rundeck, Ansible, etc. • Good communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc. • Methodical approach to problem solving and incident management • Able to define and document operational procedures and runbooks • Understanding of SDLC and Agile.