Manage complex projects, including working closely with stakeholders, customers, and the delivery team at various levels, making assignments and monitoring progress.
Evaluate progress, and identify significant opportunities and risks related to the project.
Manage, direct, and oversee all aspects of the project, including an understanding of contracts, creation of Statements of Work (SOW), and how to achieve project scope.
Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
Resolve escalations and perform root cause analysis for positive results.
Participate in ongoing client meetings to ensure client satisfaction.
Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans.
Make sure that the development team is up to date with any changes in terms of project direction.
Manage delivery team's activity and individual's growth/career path.
Ensure that the team is always working on the highest priority tasks.
Carry out periodical team members' performance assessments and offer valuable feedback.
Keep a constant positive connection with the client.
Requirements Competencies Relevant direct work experience in a Project Manager role, including all aspects of process development and execution.
Previous experience in a PM role with a focus on delivering implementations, integrations of various software applications.
Previous experience in managing remote/distributed teams.
Previous experience in managing eCommerce projects.
Excellent customer-facing skills.
Familiar with web programming languages, technologies, and testing.
Experience with Salesforce Commerce Cloud is considered a plus.
Fluency in English.
Skill Set Relevant direct work experience in a Project Manager role, including all aspects of process development and execution.
Previous experience in a PM role with a focus on delivering implementations, integrations of various software applications.
Previous experience in managing remote/distributed teams.
Previous experience in managing eCommerce projects.
Excellent customer-facing skills.
Familiar with web programming languages, technologies, and testing.
Experience with Salesforce Commerce Cloud is considered a plus.
Fluency in English.
Languages English Education University degree or college diploma in the field of IT and/or Economics and/or Engineering.
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