JOB SUMMARY:This position is responsible for assisting in the development and maintenance of compliant quality systems to support the business.
ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for ISO 9001 audits and the maintenance of document control system; Conducts audits to ensure the compliance with ISO regulation and other audits required by customers (such Natura, O Boticario, SMETA, etc); Executes based on priority improvement initiatives to achieve Plant Level KPI's; Captures customer complaints, execute root cause analysis and implement corrective actions; frequent communication customers-suppliers; Power BI control and awareness; responsible to input information at Sales Force Seeks for methods of improving service to our customers both internal and external; Implements programs to evaluate and improve the quality of products, material and/or operations; Collects and analyze data to recommend business practices and procedures that focus on safety, productivity and cost; Trains on GMP practices and new standards or methods; Executes the process of homologation and qualification of suppliers; Responsible to follow up licenses maintenance and provide information during audit visit approvals; Responsible to monitored KPI complaints, repeat complaints, stablish actions plans to mitigation quality issues in Latin America, monitored time code creation; Responsible for actions related to merge CNPJ for all Quality Assurance inputs; Responsible for licenses Ibama, Pharma, Cetesb, Visa/Anvisa, Federal Police, Civil Police, Army, and hazardous material; Conducts all requirements to implement ISO 9001 at Jundiai manufacture site Management of deliveries from Quality Control to ensure compliance with Sensient quality requirements SKILLS & ABILITIES: Organizational skills; Outstanding time management, planning and priority setting; Exceptional written and verbal communication Results driven, flawless execution, problem solving attitude.
EDUCATION & EXPERIENCE: Bachelor's degree in Chemistry, Pharmacy or Chemical Engineering.
Minimum 5 years of Quality Assurance experience.
Fluency in English is required Microsoft skills