Please submit your resume in English.
To learn more about our team and office culture in São Paulo, Brazil, visit the following links.Careers Page:https://www.knowbe4.com/careers/locations/sao-pauloGlassdoor:https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL(…)M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQegLinkedIn:https://www.linkedin.com/company/knowbe4/life/brazil/
The QA Specialist works on exciting projects with one of KnowBe4's courseware development team. This role is to review course content and test course functionality. Attention to detail and thinking outside the box are necessary in order to identify issues that need to be addressed. The ideal candidate will collaborate with other QA specialists and eLearning developers in a fast-paced environment, creating excellent eLearning content and providing feedback to team members that contributes to continuous improvement.
Responsibilities:
Review and edit course scripts, descriptions, storyboards, and other deliverables
Review graphics/art department deliverables to ensure the quality and adherence as storyboard dictates
Test course builds, complete issue logs and re-test fixes until the fix passes
Communication with the team on these issues and provide feedback in a collaborative way that helps to make all the departments in courseware thrive
Flexibility regarding working hours as they will be working with teams across different time zones
Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users
Requirements:
Bachelor's degree in related field
Minimum 3 years of relevant experience working in eLearning QA
Excellent communication skills, written and verbal
Good communication skills in English
Able to correct others while, at the same time, encouraging them to improve their skills
Fluent in Japanese
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