Ensuring Excellence in iGaming with Unmatched Quality ControlRole Description:We are seeking a meticulous and dedicated individual to join our team as a QC Specialist. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.Responsibilities:Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company's quality standards.Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.Candidate Requirements:Communication Skills: Strong interpersonal and communication skills, both verbal and written.Language: Proficient in English, excellent written and verbal communication.Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.Nice to have:Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.Benefits:Competitive Salary.Paid Training: to ensure you are well-versed in the company's quality standards and procedures.Private health insurance.Career Development: Continuous improvement and growth opportunities within a leading international tech company.Ready to Elevate Your Career? Join ARRISE Today!About Us:ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.
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