Quantitative Ux Researcher

Title: Quantitative UX Researcher
Type - Contract
Location - Remote

Must Haves:

SQL Expertise:

Proficient in SQL for data extraction and manipulation.
Experience:

3-5 years in quantitative UX research.
Tableau:

Strong skills in Tableau for data visualization.
Data Visualization & Storytelling:

Demonstrated ability to tell compelling stories using data and make actionable recommendations.
Portfolio:

Showcase individual contributions using large datasets to identify common themes and provide recommendations.
Basic understanding of ServiceNow would be great!

Day-to-Day Responsibilities:

Gain context of the data environment and work closely with the data science team.
Analyze ServiceNow data and catalog data deficits.
Identify opportunities to track additional information.
Within 3 weeks to a month, provide a POV on how your expertise can be leveraged.
Ensure data accuracy and cleanliness.
Generate experience reports.
Collaborate with Monet (primary partner), Data Science team, and service managers.
Analyze and interpret service desk data in detail.