What will Account Manager do
You will be a part of our SOCRadar Sales Team and will be responsible for sales processes such as managing customers, finding new customers, performing actions to expand the customer portfolio, understanding the product to being able to explain to the customer, keeping up with the updates of the product, coordinating with the other Sales Team members as TAM and CSM and preparing strategic plannings and regular reports.
Responsibilities
Follow-up of regular sales processes
Manages customers assigned to him/her
Find new customers and also maintain the existings
Perform actions to expand the customer portfolio to the relevant segment
Create the first contact with potential customers and partners contacting from the website and other sources
Follow-up on a regular basis to turn leads into opportunities
Understand the product to a level that allows them to explain the product top potential customers and partners (high-level explanation)
Perform company presentations in all potential customer/partner first meetings
Evaluate the satisfaction of customers during POC and discuss the commercials with customer/partner
Prepare the Quotes and similar documents needed in the sales process
Keep up with the new updates of the product and explain them to partners
Coordinate with the other teams about the needs and requirements of channel partners and customers
Coordinate with TAM and CSM teams to make sure customers and partners have the right and needed technical support
Prepare lists of potential customers (for cold mailing)
Prepare strategic planning to achieve yearly targets
Update CRM information and documents in common spaces
Prepare weekly, monthly, and quarterly reports
Submit the relevant requests to the SOCRadar Marketing team for the partner's necessary marketing activities and follow up the process
Qualifications
Expertise in managing sales opportunities from prospect to closure
At least 2 years of experience as Account Manager
Experience in sales is a must
Excellent negotiation, presentation and communication skills
Capability to present technical information to a variety of audiences
Demonstrated ability to forecast and manage information using a CRM (for instance: Sales Force, Hubspot, MS Dynamics)
Extensive contacts in the information security and/or security operations fields
Hands-on experience in providing information security services
Ability to manage multiple high-priority tasks to successful completion
Ability to work in a fast-paced, geographically dispersed organization
Fluency in English is a must
What does SOCRadar offer teammates?
Talented and Experienced Teammates,
Remote working environment
Birthday & October Security Awareness Month Day off.
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