Job Description :
We are seeking a highly motivated and experienced home manager to oversee the daily operations and management of our short-term vacation rental portfolio.
The ideal candidate will be responsible for maintaining and enhancing the value of our properties while ensuring a positive guest experience.
Requirements : Current primary residence in South America, Central America, or Southeast Asia.
The role will be 5 days a week, work hours will be switched between 8 AM-4 PM and 4 PM - 12 AM CST.
Responsibilities:
Guest Relations:
Handle guest inquiries, complaints, and requests related to the home.
Coordinate with the concierge team on resolutions.
Property Maintenance:
Coordinate and oversee property maintenance and repairs.
Schedule preventative maintenance across houses.
Schedule routine inspections and address any issues promptly.
Manage relationships with contractors and service providers.
Financial Management:
Prepare and manage property budgets.
Handle financial reporting and maintain accurate records.
Legal Compliance:
Stay updated on laws and regulations.
Ensure the property complies with all relevant codes and regulations.
Risk Management:
Assess and mitigate risks related to property operations.
Implement safety and security measures.
Qualifications:
Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator) are ideal.
At least 8 years of previous experience in property management.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in property management software.
Excellent problem-solving skills; have the ability to address and resolve issues promptly and effectively.
Quick decision-making skills.
Bonus: Has experience managing homes in the US.
Compensation:
This is a full-time contractor position that pays $20k annually.
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