Resource Manager

Description:
Staffing of the right resource, at the right time, and at the right cost
Partners with AMER/LATAM business leaders to understand and execute labor assignments across various project types. Determines type of labor (badged or partner) and site location to align with strategy & scaling goals. Communicates daily with Project Managers in order to understand customer labor requirements, while also providing optimal utilization for our technical staff executing on the project requirements. Partners with Strategic Resource Manager for weekly successes, shortcomings, risks and recommendations.Responsibility:Accurately staff requests that fall into your assigned queue via tools provided
Develop understanding of organizational strategy and execute on processes as designed to search for quality role candidates
Effective time management and prioritization
Develop relationships with & communicate regularly with internal stakeholders
Be cognizant of staffing trends and volumes to identify demand/capacity gaps
Problem solver to deliver quality output for optimal results within defined Service Levels
Work with our strategic partners for recruiting and staffing contractors within the agreed upon rate cardRequirements:
1-2 years' experience
Negotiation and analytical skills
Excellent written and verbal communication skills, well developed interpersonal skills
Excellent MS Office Suite Skills
Bilingual (Portuguese & English, Spanish would be a bonus)
Requested/Nice to have:
Salesforce, ServiceEdge experience