PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy's "secret sauce" technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 10 million happy customers and over a billion dollars of sales in 2023.This RoleThe Retail Insights Researcher is responsible for investigating the retail store environments in which PayJoy operates, to understand how it works and provide new competitive and differentiated commercial strategies.ResponsibilitiesCollect market information through on-site testing (face-to-face visits to partner stores) and face-to-face surveys.Understand the market of consumers and competitors, identify consumption habits, purchasing preferences, income levels, and access to financial services. Study consumer behaviors and attitudes and write up predictions for future sales trends.Monitor competitors to identify their marketing strategies, product offerings, and prices.Analyze the data to transform it into reports that identify unexplored, neglected, or inadequately addressed opportunities, to develop new strategies with the Go to market team such as campaigns, more efficient communication channels, and tracking the results obtained.RequirementsExperience in research, marketing, or a related field.Excellent people and communication skills, as you will spend almost all of your time visiting stores and talking to customers.Ability to understand, analyze, present, and explain initiatives and their results.Must possess a valid driver's license and automobile. Expenses such as gasoline, parking, and some maintenance will be reimbursed.PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Apply for Retail Insights ResearcherResume/CV*
#J-18808-Ljbffr
