Company DescriptionJoin us at Accor, where life pulses with passion!As a pioneering leader in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart, Join us and become a Heartist.Job DescriptionPrior to preparing an offer, ensure that all necessary information about the event is obtained either from the account manager or client directly.Prepares offer letters according to guest requirements and availability according to company standards and selling strategy.Follows up on offers sent promptly and systematically and within established parameters, negotiates rates and amends offers sent, taking all necessary actions to secure the business.Maintains generating accounts through various sales activities (face-to-face sales calls, telephone calls, sight inspections, entertainment) jointly with Accounts Manager.Maximizes upselling opportunities by proposing additional events and activities suitable and complementary to the MICE booking.Communicates the final details of all confirmed bookings to the Sales Manager - for the contract to be prepared.Obtains client's signature on Booking Contract in a prompt and timely fashion.Maintains and updates the Sales & Catering records as per company standards.Obtains client feedback after each event verbally and through Thank You letters and Guest Questionnaires and communicates the same with all concerned.Ensures that the response to any business request is actioned within 24 working hours.Ensures that availability is checked with sister hotels and alternative venues are recommended prior to regretting any booking.Maintains close communication with the Sales Team in the negotiation process of their bookings.Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.Attends departmental & communication meetings as requested by the Director of Sales.Attends major events in the hotel & city as requested by the Department Head.Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.Ensures comprehensive and up-to-date knowledge of properties' unique selling points, features, amenities, services and policies with special emphasis on Conference Banqueting facilities.QualificationsBachelor's degree in business administration, hospitality management, or related field preferred.Minimum 2-3 years of experience in sales.Strong communication skills.
#J-18808-Ljbffr