JEM Systems is a leading American company in the Fire Life Safety sector, committed to protecting life and property, based in Phoenix, Arizona. Since its foundation in 2019, it has grown exponentially, also having offices in Brazil, Portugal, and the UK. Now, with more than 160 collaborators, and with you on our team, we will continue our journey to positively impact the safety and protection of people around the world. If you are someone passionate about making a difference, with an unwavering team spirit, and tireless dedication to excellence, this is the opportunity you have been waiting for! Purpose and Impact: As a Sales Operations Analyst, you will impact directly on the strategic side of Sales, contributing to the company's growth by turning data into insights and action! Key Roles and Responsibilities: Sales Data Analysis: Analyze sales data to identify trends, patterns, and opportunities for improvement. Sales Forecasting: Assist in developing and maintaining accurate sales forecasts to guide decision-making and resource allocation. Sales Reporting: Generate and distribute regular sales reports to key stakeholders, highlighting performance metrics and actionable insights. CRM Management: Administer the CRM system (e.g., Salesforce) by ensuring data accuracy, creating custom reports, and providing user support. Sales Process Optimization: Collaborate with cross-functional teams to streamline sales processes and enhance efficiency. Sales Performance Monitoring: Track sales team performance against targets and KPIs, proactively identifying areas for improvement. Sales Tools Support: Provide training and support to sales team members on sales tools and technologies, ensuring maximum utilization and effectiveness. Ad-Hoc Analysis: Conduct ad-hoc analyses as requested by sales leadership to address specific business questions or challenges. Market Research: Conduct market research to understand industry trends, competitive landscape, and customer behavior. Process Documentation: Document sales processes, procedures, and best practices to ensure consistency and scalability. Attitude and Background: Advanced level of English; Experience in sales operations and business analysis; Proficiency in Microsoft Excel, SQL, and Power BI; Experience with CRM/ERP systems (experience with Oracle NetSuite would be a plus!);; Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Are you ready to be part of a team that makes a difference every day? Apply now, and let's embark on this journey together! We look forward to getting to know you and exploring how your skills and passion can contribute to our mission of ensuring global safety and protection.
