Our business is making customers happy! We're bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands.
Ready to brighten people's days? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
You're instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we're an award-winning culture and company!
Being part of the TTEC family has its benefitsHealth & wellness programsPaid time off & work-life balanceCommunity give back eventsReferral & recognition programsWe're working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Sales Representative – Digital Advertising working in Sao Paulo, Brazil, you'll be a part of bringing humanity to business.
What You'll be DoingYou'll act as a representative of our client, one of the world's most respected brands in online marketing. Working with both existing advertisers and new small to medium sized businesses, you'll provide marketing and advertising solutions tailored to their advertising strategy and business needs.
During a Typical Day, You'llUncover and close opportunities for digital media for small/medium-sized companies and agencies via phone, email, and online events.Develop relationships with existing customers to increase/improve their advertising spend and return on investment and find new business opportunities with organizations that haven't yet learned the value of online advertising.Drive revenue growth by upselling additional products and extra platform features.Design campaigns based on the customer's business needs analysis, marketing objectives, and best practices.Understand and adapt to frequent changes and evolutions of products and technologies.Provide optimization, support, and maintenance of customer portfolio campaigns.What You Bring to the RolePrevious telephone sales experience with an active sales approach.Ability to thrive in a target-driven, sales environment.Experience with digital marketing and advertising business models preferred.Higher education.What You Can ExpectSupportive of your career and professional development.An inclusive culture and community-minded organization where giving back is encouraged.A global team of curious lifelong learners guided by our company values.Amazing opportunities for professional development including:6 weeks of intensive sales and digital media training.An inside look at the structure and processes of advertising agencies.Immersive experience in online media sales.Experience in reaching sales goals.Competitive base pay of R$2,933.83 + Commission + VT + VR or VA.A Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into thousands of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Position ProfileWhat makes an amazing customer experience champion? Check it out below!
Empathetic listenerHelpfulOrganizedDigitally savvyTrustworthyWhen you join TTEC, your career path is as individual as you are. As you excel in your selected first role, you may decide that it's the perfect fit. You'll grow through added training and become even better. And you may also decide that you'd like to learn new skills or further expand on your previous experience. You'll work with your manager to craft your personalized career journey. You could include growing into a team lead role, transitioning to training or workforce management, or maybe even recruitment where you'll be a brand ambassador for that next TTEC affiliate.
Our hiring processApplyAssessmentInterviewPotential job offerWe're excited you're interested in becoming part of our customer experience team. Applying for the role is the first step - and then we'll be alongside you as you move through the application journey.
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