Nice to meet you, we are DOMVS iT!At DOMVS iT, our employees are the protagonists of their careers, and we provide all the support necessary for them to achieve professional success.
We have an incredible opportunity for you to join our team!What are we looking for?We are looking for talented individuals who are eager to grow and make a difference!
If you are passionate about technology and want to be part of a collaborative and innovative environment, this is your chance!Role Overview:This role focuses on expanding and optimizing a Salesforce instance to power the next generation of Claims Management services, emphasizing efficiency, automation, and innovation.
The successful candidate will manage system administration across Salesforce and other related platforms while leading the implementation of automations that streamline operations through AI and data-driven solutions.
This includes integrating Salesforce with multiple third-party applications and internal backend systems to create a seamless and efficient process.Responsibilities:Design and implement automation solutions that streamline operations using AI and data-driven insights.Administer and maintain Salesforce and other related platforms, ensuring optimal performance, security, and configuration.Lead integrations between Salesforce, third-party applications, and internal backend systems to enable seamless data flow and operational efficiency.Continuously refine claims processes to reduce processing times and enhance accuracy.Stay updated on advancements in Salesforce, AI, and automation technologies to incorporate relevant trends and best practices.Design and implement claim management services, including email-to-case, web-to-case, workflow automation, reporting, and page customization.Integrate Salesforce with external web services.Synchronize data between Salesforce and external data sources using custom-built or third-party connectors.Minimum Qualifications:Experience with Salesforce development, including Apex Classes, Controllers, Triggers, Visualforce Pages, and Lightning Web Components (LWC).Experience integrating Salesforce with external systems using REST/SOAP APIs, ETL tools, and other third-party solutions.Proficiency with Salesforce Service Cloud and Sales Cloud administration, supporting organizations with 50+ users.A minimum of 3-5 years of Salesforce development experience.Experience integrating marketing platforms like Hubspot with Salesforce.Familiarity with compliance standards such as HIPAA and SOC2.Key Skills:Action-Oriented: Proactively engages in hands-on work and troubleshooting.Analytical Skills: Identifies inefficiencies and develops practical solutions.Effective Communicator: Articulates technical concepts clearly and provides training as needed.Must-Have: Salesforce Service Cloud, Sales Cloud, Gmail Connector, and Rollup Helper.Nice-to-Have: Snowflake, HEVO, Census, and Hubspot.Challenges to Anticipate:Designing a future-proof and highly efficient Salesforce instance.Real-time integration with external systems.Delivering project milestones by the end of Q1 2025.Success Metrics:Seamless integration of Salesforce with other platforms and services.Implementation of Service Cloud functionalities to enhance operational efficiency.Successful data synchronization between Salesforce and external systems.
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