**About Us**:
ExxonMobil, one of the world's largest publicly traded energy providers, develops and applies next-generation technologies to help safely and responsibly meet the world's growing needs for energy, while improving living standards around the globe.
An industry leader, we operate facilities or market products in most of the world's countries and explore for oil and natural gas on every continent.
ExxonMobil has been present in Brazil for more than 100 years.
We are one of the largest exploration acreage holders among international companies, a highly respected manufacturer and marketer of petrochemical products, and we operate a Global Business Center that provides support to an extensive portfolio of businesses in more than 70 countries.
With over 1800 employees, we are located in Rio de Janeiro, Curitiba and São Paulo.
We are a hip crew of technologically savvy individuals, and we make a great team.
One that focuses on collaboration, encourages creativity, and embraces change.
We are continuously advancing across multiple platforms, driving strategy and innovation through global digitization and technology enablement, in order to keep ExxonMobil at the top and to make you proud and excited to come to work every day.
Where you start your career is only the beginning.
A position in any of our locations can lead to opportunities throughout the region or around the globe.
Build a career with us and use your energy to change the world!
**Job Role Summary**:
Analyst will troubleshoot and work with end-users to ensure that SalesForce meet their needs.
This position is responsible for management, support and administration of the Salesforce environment (Sales, Marketing and Community clouds) in order to implement new business requirements while also assisting with new project and initiatives.
**Job Role Responsibilities**:
- Work with internal customers to gather requirements and implement configuration changes, support coding development and testing
- Work on prioritized backlog of user requests
- Follow Change Management guidelines
- Keep abreast of Salesforce releases, features and best practices.
- Make recommendations to Management and Business Advisors regarding the best option to be implemented as appropriate.
- Support Salesforce Projects and New Initiatives.
- Follow and understand Agile Methodologies (Kanban, Scrum).
- Continuous improvement keeping the knowledge and training up-to-date.
**Expected Level of Proficiency**:
**_
Primary Skills Required:_**:
- Deep knowledge on Salesforce administration
- Object and Fields
- Security & Sharing (Profiles & Permission sets, Sharing rules )
- Automation tools (workflows, approval processes, process builder, flows )
- 2+ years of SalesForce experience
- Ability to produce good design documents to deliver sound solutions
- Ability to quickly learn both technical and functional processes
- Good decision making and business judgment with customer focus
- Excellent interpersonal skills and teamwork competencies
- Excellent problem solving / analysis skills
- Fluency in English
**_
Desired technical skills:_**:
- SalesForce Release Management tools (ant, change sets, Salesforce DX, Flosum)
- Knowledge of C#, Apex and Java languages
**Your Benefits**:
An ExxonMobil career is one designed to last, with benefits built to support every stage of your life.
That means world-class compensation and benefits, teammates who support and inspire, and the flexibility to explore multiple challenges and roles.
Our commitment to you runs deep, we care for our people, that's why we provide the safest workplace we can, so you can work with focus and peace of mind.