About LemongrassLemongrass is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. Our customers span multiple verticals and geographies across the Americas, EMEA and APAC. We partner with AWS, SAP, Microsoft and other global technology leaders.Responsibilities
You are a confident, experienced, and (still) hands-on Basis Consultant who has worked across many different applications, databases, and operating systems. You want to continue learning new technologies, approaches, and solutions. You pride yourself on your ability to solve difficult problems others cannot. You are able to think outside the box and can conceptualize new designs and ways of working. You understand the need to and benefits of automating tasks to the maximum extent possible. You like working with clients, and they like working with you. You are a team player and are happy to share your knowledge with others.
As part of a Lemongrass, Implement Teams deliver successful SAP migrations to AWS, owning key components of the migration basis activities
As part of Lemongrass, Operate Teams provide technical support and evolution to customers who have migrated their SAP systems to AWS with focus on proactively identify and implement proactive solutions for Lemongrass customers which avoids future issues and reduces costs
Coordinate effectively with Lemongrass and customer teams to deliver successful outcomes
Proactively identify customer opportunities to deploy additional Lemongrass services and solutions
Proactively identify opportunities to improve and evolve Lemongrass tooling and methodology
Providing out of hours support cover when scheduled to the support rota
Deploying Lemongrass tooling to support the automation of basis and infrastructure activities
Mentor and support more junior consultantsQualifications
Required
Has experience with working with offshore and nearshore solution providers
Has worked for an external SAP Service Provider
Has provided Project Basis Services
Has provided Support Basis Services
Has performed Technical Assessments on larger SAP environments
Has performed Operational Assessments on Outsourced and/or Offshored services
Has performed Quality Assurance on third party, internal or external implementations, upgrades, and infrastructure replacements
Has used Solution Manager in the day-to-day service management
Have used Solution Manager in the execution of problem analyses
Have executed application and database upgrades and EhP implementations
Has demonstrated ability to work collaboratively as part of globally diverse teams
Can work independently with little supervision
Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.Desired
Has executed homogenous and heterogeneous system migrations
Has implemented the different Basis components of Solution Manager
Has a good understanding of ITIL
Has a good understanding of RunSAP
Has a good understanding of CHARM, Transport Express or RevTrack, Redwood Tools, UC4 OneAutomation
Has SAP on AWS experienceLemongrass Consulting is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, religion, color, national origin, religious creed, gender, sexual orientation, gender identity, gender expression, age, genetic information, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.