Tata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting and to make it a joy for all stakeholders to work with us.
We have been recognized as a Global Top Employer and our ability to provide holistic long-term careers based on continuous learning driven by our digital learning ecosystem helps us to develop the best talents!And we invite you to be part of our Team!We are looking for SAP CS that wants to learn and transformHands on Experience SAP Customer Service (CS) expertise with support experience and preferably implementation, rollout experience
• Strong SAP technical, configuration, and business area knowledge in CS module
• Knowledge of serial number master setup, tracking and integration with SD, MM and FI modules for reporting
• Knowledge of equipment master setup, tracking and integration with SD and FI modules for reporting
• Knowledge of service notification and integration with other processes
• Knowledge of material issues and postings
• Knowledge of EDI and IDOC processing
• Worked or has good knowledge in order management SD process specifically on master data, basic functions, pricing, material determination, output control, sales documents, item categories, schedule line categories, delivery documents, billing documents, contracts, account determination and partner determination
• Knowledge of replacement processing including scrap and refurbishment processing
• Knowledge of service work orders and integration throughout repairs process
• Understanding & experience in integration of CS with SD, MM (material management), LE (logistics execution) & FI (financial accounting) modules.
• Strong experience in diagnosing, analyzing, and solving incidents
• Good communication, documentation and unit testing skills
• Knowledge of SAP SD and basic debugging will be an additional AdvantageTCS Benefits – Brazil:
Health insurance
Dental Plan
Life insurance
Transportation vouchers
Meal/Food Voucher
Childcare assistance
Gympass
TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
Partnership with SESC
Reimbursement of Certifications
Free TCS Learning Portal – Online courses and live training
International experience opportunity
Discount Partnership with Universities and Language Schools
Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
TCS Gems – Recognition for performance
Xcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!#Buildingonbelief
