SAP iXp Intern - Ariba Technical Customer Support Position Title: SAP iXp Intern - Ariba Technical Customer Support
Location: São Leopoldo, RS
In this role, you'll: Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parametersRoot Cause Analysis of reported issuesCollaborate with other SAP Support TeamsParticipation in projects related to support processes, infrastructure requirements and quality assuranceReport errors to DevelopmentProvide consulting for customers on procedural issues and queriesLearn the newest cloud integration technologies and systems Who you are: Advanced English skills.We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.Developing customer centricity behavior.Teamwork environment. One for all, all for one.Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow.Learning of one of the key growth products of SAP cloud portfolio.Working in a cross-cultural environment and team.About the team:
SAP Procurement Customer Support team is responsible for handling customer issues from SAP Ariba Cloud Procurement Solutions.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ******
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 406280 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
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