**We help the world run better**
**About the SAP Internship Experience Program**
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**
**1.
Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network.
**3.
Gain visibility**: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**About the team**
Be part of a small, tight-knit team of professionals:
- Working collaboratively to provide solutions to customers.
- Learn new skills and technologies that will open paths to many new possible careers.
The learning never ends - you are expected to continuously learn and up-skill during your time here.
- Be a social media influencer and create Knowledge Bases, blogs, wikis, and videos, for colleagues and customers.
- Get involved with SAP's active Intern Community and experience what it is like to be early talent at one of the biggest software companies in the World.
- Get the small startup feel with big enterprise backing.
- Innovate and create new tools that will help SAP run simple.
Anything you can think of to make the business run better will get SAP support.
- Join the global SAP family
**What you'll do**:
**Position title**: SAP iXp Intern - Product Support
**Location**:São Leopoldo, Rio Grande do Sul
**In this role, you'll**:
- Investigate and resolve critical system issues for Enterprise level Fortune 500 companies.
- Analyze complex, real world, unique problems; often working in production environments.
- Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better.
- Meet, work and talk with colleagues and customers from all around the world!
- Master SAP software that is being used by industries, governments, and multinational companies around the globe.
**Who you are**:
We're looking for someone who takes initiative, perseveres, and stay curious.
You like to work on meaningful innovative projects and are energized by lifelong learning.
- Currently enrolled in a University degree in Computer Science, Business and Technology, or related areas
- Excellent English communication skills (written and oral)
- Excellent diagnostic and technical analysis skills
- Ability to assess, plan and troubleshoot while collecting information about the customer issue
- Databases (SAP HANA, Oracle, DB2, SQL Server, MySQL, etc.)
- Operating systems (Windows Server, Linux, command line interface)
- Data communications and networking (HTTP, TCP/IP, DNS)
- Security and Authentication technologies such as SAML, Kerberos, SSL, and SSO.
- Object-oriented programming (Java, C++, ABAP, etc.)
and programming logic, debugging
- SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, SAP BusinessObjects, etc.)
- Experience in troubleshooting distributed systems, including installation, migration and networking
- Knowledge of business and financial processes
- Experience working with customers is a plus
- Previous internship experience would be an asset
**SAP DIVERSITY COMMITMENT**
To harness the power of innovation, SAP invests in the development of its diverse employees.
We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
**We build breakthroughs together**
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 352893 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.