**We help the world run better**
At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
How?
We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**About the SAP Internship Experience Program**:
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**:
- **
Culture of collaboration**:meet with mentors, make new friends across the globe and create a thriving personal network.
- ** Gain visibility**: with Internship Experience Project in your title, you'll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
**What you'll do**:Position title**: SAP iXP Intern - User Support Desk Concur
**Location**:São Leopoldo, RS, Brazil - hybrid
- Provide Portuguese and English first level support for desktop solution users for their phone and Portal inquiries,
- Assistance with service features
- Report inquiries
- Payment inquiries along with navigational support to end users.
- Document cases, route, track, escalate and update customers on status of issues as required.
**What you bring**:
We're looking for someone who takes initiative, perseveres, and stay curious.
You like to work on meaningful innovative projects and are energized by lifelong learning.
- Bachelor's degree in course (mainly Technology areas, Tourism and Business), with at least two years to conclusion;
- Ability to work in a fast-paced environment;
- Fluent in Portuguese;
- Advanced English;
- Excellent written and verbal communication skills;
- Familiarity with Customer Service and Support for software or other Information Technology products;
- Ability to work in a team environment;
- Be open to learn and change.
**Meet your team**:
- Please, add your CV in English
**Bring out your best**
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 409965 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.