At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
How?
We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About the SAP Internship Experience Program: The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP: Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.Gain visibility: with Internship Experience Project in your title, you'll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.Responsibilities: Provide Portuguese and English first level support for desktop solution users for their phone and Portal inquiries.Assistance with service features.Report inquiries.Payment inquiries along with navigational support to end users.Document cases, route, track, escalate and update customers on status of issues as required.What you bring: Bachelor's degree in course (mainly Technology areas, Tourism and Business), with at least two years to conclusion.Ability to work in a fast-paced environment.Fluent in Portuguese.Advanced English.Excellent written and verbal communication skills.Familiarity with Customer Service and Support for software or other Information Technology products.Ability to work in a team environment.Be open to learn and change.Meet your team: SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses.
By connecting data, applications, and people, SAP Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens.
SAP Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most.
*Please, add your CV in English.
Bring out your best: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We win with inclusion: SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 409965 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
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