**Job Role Summary**
The SAP Order to Cash Support analyst is responsible primarily for providing support for F&L Customer Services business in Order to Cash area.
SHORTDESCRIPTION section.
2 of 3.
**Job Role Responsibilities**
- Responsible primarily for providing SAP Order to Cash (OTC) solutions.
- Executes and tests appropriate configuration related to SAP OTC (SD/FI-AR) module.
- Writes clear, complete functional specifications for the development team for SD and FI-AR related developments.
- Responsible for becoming completely familiar with existing SAP OTC (SD/FI-AR) design and enhancements.
- Understands and help influence data and interfaces between SAP and external systems.
- Responsible for definition and acquisition of new requirements; works with stakeholders to define implementation timeline.
- Ensures coverage, execution, and remediation of test activities (e.g.
unit, integration, user acceptance).
- Supports the development and delivery of training assets.
- Supports the deployment of production systems and provides post-production support.
- Analyzes change requests and determines appropriate solution
**Expected Level of Proficiency**
- Experience working with:
- built-on packages and/or extensive custom development
- IS design and development experience
- custom extension/design/development experience
- data harmonization across multiple source systems of SAP
- SAP production support experience
- Be familiar with carrier tendering solutions
- must have familiarity with:
- ECC ABAP design and development
- BRF
- Web DynPro ABAP
- BOPF (Business Object Processing Framework)
- Enhancements and User Exits, BADIs and BAPIs
- FPM Configuration (Floor Plan Manager)
- FBI - (Floor Plan Manager BOPF Integration)
- NWBC POWL Enhancement/Configuration
- Data Dictionary tables
- English fluency is required.
The individual will work as a member of a global team
- Experience in writing Functional Specification of custom requirements