REF6449I
Security Agent (Casual Part-Time) Luxury & Lifestyle
Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Casual Security Agent (Part-Time).
What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our restaurantsEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Job Description Reporting to the Director, Security & Loss Prevention, you are a Guardian and Protector in ensuring the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed and will ensure your property remains a safe, enjoyable workplace and travel destination. Responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging servicePatrol 665,000 sq. ft. citing insecurities and fire hazardsEnsure the overall safety and security of the hotel guests, colleagues and hotel premisesAct as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistanceEnsure that any violations to law or hotel policy are investigated and reportedRespond to all emergency situations and provide First Aid and C.P.R. as requiredCorrect and report any fire hazards or health and safety hazardsReport and investigate occurrences of accidents, complaints, criminal activity, and crisis situationsConduct regular floor patrols, cash counts and crowd controlConduct departmental key control audits and maintain key control recordsMaintain computer records of all actions in a Daily Activity ReportAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assignedQualifications Previous experience in a Security role requiredCollege/University certificate, previous security experienceSmart Serve certification required (updated if necessary)High level of physical fitnessBilingual in both official languagesComputer literate in Microsoft Windows applications requiredCertification in CPR First Aid requiredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical Aspects of Position (included but not limited to): Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, lifting
#J-18808-Ljbffr