Senior Analyst, Payroll in Global Business Services is a professional responsible for processing and/or overseeing processing of payroll by the vendor for the LATAM region. They oversee the process and systems, ensure payroll processing timeliness, accuracy, compliance with laws and regulations, and efficiently collaborate with upstream and downstream stakeholders and payroll vendors.Reporting to a global team in Poland, the Senior Analyst, Payroll will be based in the São Paulo office and will be responsible for, but not limited to:Process regular/off-cycle payroll for the assigned markets; collect payroll inputs (time and attendance entries, employee status changes, benefit deductions, etc.), calculate payroll and/or send payroll inputs to vendor for calculation, reconcile payroll outputs and ensure timely payment to the employees. Ensure all transactions are processed in compliance with internal policies and procedures as well as government agency regulations; taxes are paid, and applicable documents filed in a timely manner. Support accounting reconciliation processes with payroll providers and internal finance & accounting teams.Provide support to other team members when needed (back up), learn from/teach other team members about payroll processes and other markets, support payroll-related projects.Ensure process documentation is up to date, suggest and support implementation of process improvements, promote knowledge base usage, and support systems optimization.Provide best-in-class support to the employees and stakeholders; timely resolve tickets/requests, follow up and escalate if needed, and ensure regular, high-level communication is provided.Prepare reports and analysis of payroll data for management and third parties, as needed.QualificationsBachelor's degree in finance, accounting, business administration, or a related field.Certifications such as Certified Payroll Professional (CPP) or similar.Minimum of 3 years' experience in payroll, preferably in advanced GBS/SSC/BPO organization.Proficiency with payroll vendors and systems, as well as familiarity with enterprise resource planning (ERP) systems.Competence in auditing payroll records and reports for accuracy and compliance.Advanced Excel knowledge is mandatory.Portuguese, English, and Spanish proficiency are a must.Willingness to go to the office in São Paulo 3 times a week.
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