Who We AreMassive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units.
Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue.
Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies.
We pride ourselves on innovation and the delivery of cutting-edge digital solutions.Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.What We OfferFast-moving environment – you will never stop learning and growingSupportive and positive work culture with an emphasis on our valuesInternational presence – work with team members in Europe, the US, and around the globe100% remote foreverFlexible Vacation PolicyCareer progression paths and opportunities for promotion/advancementOrganised team events and outingsWhat we're looking forAs a CRM Consultant at Massive Rocket, you'll play a pivotal role in planning, executing, and optimizing CRM campaigns across multiple channels, such as email, SMS, push notifications, content cards, and WhatsApp.
While you won't be responsible for creating or leading strategy development, you will meticulously plan and execute campaigns based on strategies provided by our clients or developed by our strategy team.
You'll collaborate closely with our clients, working hand-in-hand to translate campaign strategies into impactful initiatives that drive results.
You'll guide our project team to success, ensuring seamless execution, efficient operations, and exceptional client satisfaction.ResponsibilitiesLead the execution of CRM initiatives within the Braze platform for our clients across various channelsConfigure and customize the Braze platform to implement agreed-upon strategies and campaignsDesign and execute targeted marketing campaigns using Braze's messaging capabilitiesUtilize Braze's segmentation and personalization features to tailor campaigns to specific audience segmentsCollaborate with the strategy team or other relevant stakeholders to ensure alignment between strategy and executionPartner with clients to understand their needs and develop tailored solutions that deliver lasting resultsManage and analyze large datasets to understand customer behavior and trendsMaster Braze and its features to deliver innovative solutions that elevate our clients' successRelevant document and reporting creation (e.g., Measure and report on the performance metrics of executed campaigns)Qualifications5+ years of experience in a Marketing Automation Specialist in the CRM spaceStrong skills in working with Braze, Salesforce Marketing Cloud or HubSpotAttention to detail, including QA of CRM Campaigns, Integrations & relevant documentation, ensuring accuracy and alignment with best practicesStrong knowledge of digital marketingUnderstanding of relational databases and data structuresProactive mindset and ability to work in cross-functional teamsStrong interpersonal and communication skills gained through experience in a client service environment (e.g., agency, client-facing role)Experience working in an agency setting or client-facing rolesC1 level of English proficiencyHelpful skillsBraze Certifications (i.e., Practitioner, Marketer)Extensive experience working with Braze platform, demonstrating proficiency in utilizing its featuresExperience in data analysis leveraging SQLDuring the process, please be ready to provide:Valid work visa - Massive Rocket does not provide sponsorship at the momentProof of identification: ID card, passport, Utility bill (Gas, Water, Electricity)2 references - Name, Relationship, Contact details (Email, Mobile)Contractors Only: proof of incorporation and insuranceNote: Please ensure that your qualifications closely match the criteria outlined in the job description.
Applications not meeting the specified criteria may not be processed or considered for this position.
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