Senior Field Service Supervisor, 4-stroke Parts and Field Service is now looking for enthusiastic Senior Field Service Supervisor to join our skilled team in Rio de Janeiro, Brazil. Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. What will you be doing? This position reports to the Coordinator Field Service Resources and is open to applicants in Brazil, to fully support external and internal customers in Brazil and South America region, as well as various other time zones. Accountabilities: In this position, you will perform service activities (such as troubleshooting, inspections, overhauls and repairs) on 4-stroke marine diesel engines. Duties and Responsibilities: Supervise and perform overhauls and repairs on 4-stroke engines. Supervise and perform advanced mechanical, as well as some electronic & automation and system integration related troubleshooting on 4-stroke engines and ancillary equipment. Interact professionally with customers during the work execution. Commissioning of service products. Onsite team leading and managing of the assigned team and related activities during the work execution. Perform internal and external progress status of the assigned work. Assistance in creating the Service Work Reports. Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures. Follow-up and report on the status of work orders to customers and/or internal stakeholders. Continuously seek solutions according to best practices. To be successful in this role, we expect you to have: A safety-first mindset. A passion for developing your 4-stroke knowledge to the next level. Bachelor Degree in Engineering or similar and/or relevant technical education or qualifications as a combination of education and experience. Technical experience in reciprocating engine repair and overhaul with practical problem-solving skills. Proven experience in installation, operation and maintenance of turbochargers, pumps, heat exchangers, fuel systems, lubrication systems, cooling systems. Interact professionally and deliver solutions to customers during the work execution. Experience on medium speed 4-stroke engines. Experience in working with electrical systems beneficial. Having a Seaman's book / COC is beneficial. As an ideal candidate, we expect you to have: High integrity Passionate about people Customer focus Strong focus on quality and safety Excellent communication skills (verbal and written) in languages needed to support the team: advanced English and Portuguese. Spanish is a plus Good negotiating skills Strong organizational skills Team player mindset Ability to lead persons of different cultural backgrounds Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Works Alone / Works with Others Verbal Contact w/Others; Face-to-Face Contact Inside / Outside Extreme Heat / Extreme Cold Noise Mechanical Equipment Electrical Equipment Pressurized Equipment Moving Objects High Places Fumes/Odors Hazardous Materials Dirt Dust Travel Requirements: This position requires a 70% travel commitment, encompassing both domestic and international, including onshore and offshore locations. Why you & us? We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other's growth and co-creation is the true basis of our innovation. Contact & next steps: Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal.
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