Its a cutting-edge AI integration project that offers a unique blend of collaboration and innovation, perfect for engineers looking to make an impact. This initiative focuses on integrating AI into chat services, starting with customer service, using Ada, a leading AI platform. It's a great opportunity for engineers at all levels—whether you're a seasoned pro or just getting started with AI—because no prior AI experience is required. You'll be working alongside experienced engineers, gaining hands-on exposure to cutting-edge technologies, and helping to extend generative AI capabilities across voice services and online support platforms. Who We Are: Born in 2019, we've rapidly become the preferred vendor for Fortune 500 giants across 30 countries. Our secret? We get shit done. We get over shit. And most importantly, we give a shit. Responsibilities: Design and Develop Scalable Backend Systems : Leverage your experience writing production code (preferably in Go) to build robust, high-performance distributed backend systems that can handle large-scale operations. Frontend Development & Architecture : Apply your strong understanding of frontend web architecture and modern technologies such as React and Javascript to develop seamless, user-friendly web interfaces that integrate with backend services. Cloud Infrastructure & Deployment : Good knowledge about AWS and should be able to write Terraform Observability & Monitoring : Implement observability techniques, including logging, tracing, and metrics collection, using tools such as Stackdriver or Datadog. Ensure system health, performance monitoring, and rapid debugging capabilities. Collaborate & Communicate : Work closely with both senior and junior engineers, contributing to a collaborative, feedback-driven environment. Communicate complex technical ideas clearly in English, both in writing and verbally, and be open to peer reviews and discussions. Autonomous but Collaborative Work : Take ownership of your tasks, working independently while maintaining strong team collaboration, ensuring alignment and knowledge sharing across teams. Qualifications: Strong software engineering and a solid grasp of Computer science fundamentals 5 years of experience writing production code in a modern backend language (Go preferred) Experience building backend distributed systems at scale Strong understanding of frontend web architecture Experience building frontend solutions using modern frontend web technologies such as React. Experience writing code using modern web tooling technologies such as Javascript/Typescript Experience building on public cloud platform services Amazon Web Services (AWS) or Google Cloud Platform (GCP) Experience with deploying and managing services in Kubernetes. Familiarity with observability principles and techniques, including logging, tracing, and metrics collection and analysis. Experience working with observability tools (e.g. Stackdriver or Datadog) Ability to comfortably communicate in English both verbally and in writing Strong written and verbal communication and collaboration skills Is open to feedback and collaboration. Works independently but not isolating Overlap with NY hours at least 5 hours What's In It For You We offer 100% remote work Wellness/Fitness packages Continuous Education and Certifications Paid Time Off Paid Holidays Professional Conferences and Training Global Team Building Activities Access to coworking spaces worldwide Pet Insurance through Paws and Claws As a diverse, woman-owned global business, we pride ourselves on keeping talent happy – our 7% attrition rate speaks volumes. Bring your talented friends along and earn a referral bonus