Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.The Senior Microsoft 365 Administrator is a global technical & customer service role that provides L3 Microsoft 365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company's Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in Power Platform and Power Shell scripting.You will be an integral member of a global IT team, spanning 40+ countries in nearly every part of the world. You'll have an opportunity to work with various teams and learn about new technologies.Core Job Responsibilities:Microsoft Office 365 technical subject matter expert to include expert level understanding of Exchange online, Teams, SharePoint Online, Power Platform, Graph PowerShell scripting, Azure AD, Security, Intune etc.Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability.Configuration and maintenance of policies, settings and packages within the Microsoft 365 ecosystem.Promote innovative solutions to internal clients regarding Microsoft Productivity offerings.Drive continuous improvement efforts.Take ownership of issue/request through resolution or escalation.Experience and Requirements:5+ years of relevant experience, particularly managing a medium/large size environment.Demonstrated knowledge of Microsoft 365 Administration and Azure AD.Working knowledge of ITIL processes.Microsoft O365 Certification, preferred but not required.Azure Certification, preferred but not required.ITIL Certification, preferred but not required.Migration of and implementation solutions from a design/architecture perspective related to Microsoft 365.Understanding of entire Microsoft Office 365 suite product and solutions.Building and executing PowerShell scripts.General knowledge of networking – IP, DNS, SMTP.Knowledge of Slack administration.Knowledge of Identity management product such as Okta.Attributes:Strong interpersonal skills and thoughtful and effective communicator.Ability to stay calm and professional under pressure.Excellent analytical and problem-solving skills.Excellent time management and organization skills.High aptitude and interest in learning new technologies.
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