We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Ford's continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future, representing a significant portion of vehicle sales and continual expected growth.In this position...Ford is #1 in commercial vehicles in North America and the #1 brand in Europe, but our services business is nascent – huge opportunity to build a new business/market leader.Ford's Telematics product has been in the market for several years and is experiencing rapid growth, though there is still meaningful time/room to influence the overall strategy, features, and look/feel of the product and lead the team through a period of breakout growth.Ford has embedded high-quality modems into all commercial vehicles since 2020 – creating a base of connected vehicles in the market and allowing Ford to meaningfully differentiate from current, aftermarket-hardware-based Telematics competitors.What you'll do...Drive the end-to-end vision, strategy, and roadmap for Ford Pro App experience, globally.Identify the needs of our commercial customers by persona, customer segment, and region.Determine how to meet these needs through in-vehicle, mobile web, and native app features for Telematics.Evaluate how well these customers are served today by currently available offerings.Invent new features to differentiate and extend Ford Pro's lead in mobile, including Driver Behavior, Pro Retail and Commercial App experiences and pricing, and creating demo tools for our field sales.Set and drive the product roadmap to bring your vision to life, collaborating with engineering and design teams.Partner with Telematics back-end product/engineering and Vehicle Program teams to align on joint roadmaps.Work with sales and marketing to ensure product commercial success.Conduct primary research (interviews, surveys, attend trade shows, etc.).Consolidate internal knowledge on the customer/prior products.Shadow the sales team to gather insights for the product/roadmap.Instrument the product to learn directly from use.Report to and manage concerns of executive Ford stakeholders.You'll have…Bachelor's degree in Engineering or equivalent field of study is required.7+ years as a product manager, having shipped successful and highly engaging mobile apps, ideally in the B2B SaaS space and/or data/insights-heavy products.Experience designing and developing mobile solutions for fleet or enterprise compliance and regulatory.Passion for serving customers with a strong background in leading discovery phases to understand user needs.History of establishing and maintaining customer feedback mechanisms.Proven ability to translate complex insights into actionable roadmap features.A keen eye for exceptional UX/UI, skilled at guiding design teams to create intuitive interfaces.Track record of solving tough problems and delivering working solutions.Demonstrated effectiveness in large, complex organizations.Even better, you may have...Master's degree in Engineering (ME, EE or equivalent).Experience working with businesses that utilize fleets of vehicles.Experience working with data and products leveraging data.Academic and/or work background in in-vehicle application development.You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:Immediate medical, dental, vision and prescription drug coverage.Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more.Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.Vehicle discount program for employees and family members and management leases.Tuition assistance.Established and active employee resource groups.Paid time off for individual and team community service.A generous schedule of paid holidays, including the week between Christmas and New Year's Day.Paid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here:https://fordcareers.co/LL6HTHDThis position is a leadership level 6.Visa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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