Senior Product SpecialistHollywoodbetsUmhlanga, KwaZulu-NatalPermanentClosing Date 14 December 2024Job DetailsDivision: HollywoodbetsBusiness Unit: Other RolesMinimum experience: AssociateCompany primary industry: Gambling and CasinosJob functional area: Product ManagementJob DescriptionBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.We have an amazing opportunity for a Senior Product Specialist. Do you think you have what it takes to be our newest Purple Star?The successful candidate will be responsible for managing online products with a focus on analyzing daily figures for various sports and products such as slots and other traditional casino games. Maintaining current betting platforms and introducing new features, solutions, analysis, and products to increase revenue and market share through online betting offerings.With Hollywoodbets You Will:Innovate and create as part of a like-minded, authentic Team eager to achieve goals.Embrace challenges and the thrill of working in a vibrant and fast-paced industry.Grow with our development plans and culture that allows you to further your career.You Bring:• Sports betting knowledge• Reporting ExperienceA Bonus To Have:• Diploma/Degree in a Relevant field.• Valid driver's license and own vehicle• Industry experience• Project management experienceWhat You'll Do For The Brand:Maintain all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features and solutions.Provide overall leadership and direction in the development of betting platforms.Identify new innovations and assess competitors.Develop and drive software development project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases throughout implementation, providing timely reporting of issues that impact project progress and coordinating actions.Ensure enhancement of the Mobisite, Website, Syx, refer a Friend, TUV and other Company products and improve functionality for the end users of these applications.Evaluate consumer understanding and insights regarding the Brand and possible enhancements where required.Competitor analysis reporting.Project lead all product testing before releasing to the live environment.Market awareness and strong Relationship Management abilities.Identify root causes of customer and audit queries and look for ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.Any other ad hoc duties that might be required.Communicate with departments to identify work shortfalls and areas where the development team can assist in improving work processes.Assist and advise the developers and software architects on how an application should work, what needs are to be met, and dictate the flow and user interface to determine what the users must see by providing them with business requirement documents.Conduct and supervise group testing of complete applications and software.Identify and eliminate factors within the applications that may pose a risk to the business.Market research and product development.New business ideas and improving current business work practices.Involvement in making user manuals for system applications.Work closely with our betting traders and ensure we maintain the desired GGR margins and implement measures and strategies to correct instances where this objective is not met.Deal with all betting-related queries for clients.Analyze risk and fraud related to the product.Analyze the odds relevance and accuracy.What You'll Bring To The Team:• Demonstrate good reporting skills with the ability to review and analyze trends.• Be a strategic thinker.• Ability to focus on quality and ensure high-quality outcomes are achieved.• Strong sense of accountability.• Work under pressure and able to meet deadlines.• Demonstrate excellent attention to detail and have effective communication skills.• Must be able to plan effectively and efficiently in order to meet deadlines.Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
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