We're looking for a talented and passionate Salesforce Administrator to join CAF's team. As the Salesforce Administrator , you will be responsible for the ongoing development and optimization of our Salesforce environment, ensuring exceptional user experience and system efficiency. What you'll do Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, and permissions. Implement Salesforce configuration changes, including Flows, assignment rules, approval processes, fields, page layouts, and reports. Oversee the sandbox environment and manage DevOps/release processes. Gather requirements and translate them into best practice, scalable solutions. Identify unused or underutilized platform features and create a platform roadmap. Communicate platform changes to end users and stakeholders effectively. Improve Salesforce data quality through proactive data management and automation. Conduct system maintenance, including Security Reviews and Health Checks. Handle user support tickets and monitor user adoption. Provide training for new and ongoing users, and maintain technical documentation. Manage integrated applications and third-party suppliers. What you'll need Strong Salesforce product knowledge with 5+ years of hands-on experience in Salesforce Administration, specifically in Sales and Service Cloud. Certification as a Salesforce Administrator and additional certifications (e.g., Advanced Administrator, Platform App Builder) are preferred. Experience in change management and governance. Advanced Salesforce development knowledge (APEX, LWC, Custom Packages integration). More about you You have a proactive attitude towards platform enhancements and excellent relationship-building skills. You can effectively liaise with stakeholders at all levels and translate requirements into technical solutions. You are committed to continuous personal and professional development and actively participate in the Salesforce community. About CAF We exist to ensure that no one impersonates anyone else. We are experts in identity and face identification technology, being part of the validation and onboarding processes of banks, fintechs, e-commerces, insurers and many others companies. During 2021 our team grew more than 400% and in 2022 we are already expanding our operation to the US, Canada and also the UK. We face the challenge of consolidating ourselves as the best digital identity company in the world. For that to happen, we are looking for people who are committed and capable to help us achieve these results. Equal Opportunity & Affirmative Action CAF believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates are encouraged to apply. We are ommitted to maintaining a diverse workforce and an inclusive work environment. CAF will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, ancestry, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We should provide an environment free of discrimination to our associates, customers and members.