Senior Software Quality Assurance Engineer

Smarter Contact is a rapidly growing SaaS company at the forefront of revolutionizing customer engagement. Our cutting-edge platform empowers businesses to connect with their customers in meaningful ways, utilizing the latest technologies to enhance communication, streamline processes, and drive overall customer satisfaction. As we are growing our market presence we are looking for a software quality assurance engineer to join our team and help drive the end-to-end quality process, ensuring the delivery of high-quality software solutions. Qualifications: 7 years of software QA engineering experience, with a focus on both manual and automated testing for web-based applications 3 years of building, operating, and maintaining test automation frameworks Proven track record in testing client-server architectures at the UI and API level, particularly in a cloud-based (SaaS) environment Strong understanding of software testing theory Experience working with Agile or Kanban methodologies Professional level English language comprehension skills (written and verbal) Excellent communication skills for collaborating with cross-functional teams and championing quality-related improvements Requirements Strong knowledge of manual testing processes, including functional, regression, integration, system, and user acceptance testing Proficiency in two or more automation frameworks Experience in writing detailed test cases, test plans, and bug reports Experience with scripting languages for test automation, such as Python, JavaScript, Typescript, or C# Ability to design, build, and maintain automated test scripts for web-based and API-driven applications Experience with Continuous Integration (CI) and Continuous Deployment (CD) tools to automate the execution of tests Strong problem-solving abilities and attention to detail Nice to Have Prior experience in the messaging space Worked for a fast-moving startup We are looking for the BEST who want to be part of a fast-growing company set to take off. If you meet ALL of the qualifications, we can't wait to hear from you.