Senior Talent Support Specialist

BD is proud to be the fastest-growing company in America.
With people all over the world and world-class clients, we are only as strong as our multicultural teams.
To consistently deliver the highest quality solutions, we only hire the Top 1% of the best talents and we challenge them on exciting projects.
Senior Talent Support Specialist at BD

We?re looking for a proactive and experienced Senior Talent Support Specialist.
The Talent Support Specialists are the front line and face of BD Talent Acquisition.
What You?ll Do:
Respond to help desk tickets and live chat inquiries.
Learn our products and platform inside and out.
Create clear and informative knowledge base articles and guides to provide self-service support.
Keep this documentation current as our platform evolves.
Here?s what we are looking for:
3+ yearsof experience in Customer Support or Customer Success.
Strong communication skills to artfully break down, solve, and explain complex issues.
Passion to work with people.
Be organized and able to juggle multiple priorities at one time.
Experience in the IT Industry head-hunting.
Advanced English level.
How we do make your work (and your life) easier:
100% remote work.
Hardware setup for your WFH.
Flexible hours.
Paid parental leave, vacation & holidays.
Diverse and multicultural work environment.
Excellent compensation ?
well above the market average.
BD is a place only for those who dream high & work hard to get there, those who love what they do & know that working as a team they'll do even better.
BD is a place for those who are never satisfied with the first solution!
Check our website.