Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. dbt Labs pioneered the practice of analytics engineering, built the primary tool in the analytics engineering toolbox, and has been fortunate enough to see a fantastic community coalesce to help push the boundaries of the analytics engineering workflow. Today there are 30,000 companies using dbt every week, 100,000 dbt Community members, and over 4,100 dbt Cloud customers. You can learn more about our values here.We are looking for a passionate and motivated Senior Technical Writer to join our Product Documentation team as we support the company in achieving top-priority objectives & key results.Documentation is both a community and a product asset and is relevant to all dbt users, regardless if they are an independent developer or on an enterprise team. The Product Documentation team provides the essential content and guidance needed to enable dbt users to be as productive and successful as possible.The Product Documentation team is driven by curiosity, compassion, and a love for crafting content to help people use software and developer tools! If you are equally passionate about helping dbt users have the best experience possible, you'll be a great fit for the Product Documentation team!Responsibilities:Plan, create, and maintain user-facing documentation, including conceptual, referential, procedural, and quickstart guides and materials.Collaborate with product managers and other stakeholders to provide content for new features and continuously improve existing documentation based on customer feedback and user research.Review and provide feedback on documentation contributions from the dbt community and teams across dbt Labs.Lead the team on important initiatives, such as setting up a documentation testing framework, helping to develop an API documentation strategy, writing opinionated guides, and more.Collaborate with other teams across dbt Labs on cross-functional initiatives like working with the Learning team to optimize our efforts and working with Engineering and Product teams to improve our workflows.You are a good fit if you have:Worked asynchronously as part of a fully-remote, distributed team.Experience creating high-quality, user-facing technical content for software products, and spent some time describing how to use developer tools or APIs.Strong advocacy for users, especially people new to a product.Ability to compassionately give, and receive, editorial and technical feedback.Skills to plan, prioritize, and carry out sizable writing projects with high attention to detail.Excellent communication skills, especially when working asynchronously or with a distributed team.Value collaboration with others to improve project quality or to learn new perspectives.Familiarity with version control, single-sourcing content, and experience managing documentation systems.You'll have an edge if you have:Enthusiasm for learning how to use data for informing documentation decisions.What to expect in the hiring process(all video interviews unless accommodations are needed):Interview with Talent Acquisition PartnerInterview with Hiring ManagerProjectTeam InterviewsFinal interview with one of our Values CarriersWho we areAt dbt Labs, we have developed strong opinions on how companies should practice analytics.Specifically, we believe that:Code-based transformations offer unmatched flexibility and transparency across various "multi-player" development to power everyone in the organization to collaborate on a common language.Data analysts should adopt similar practices and tools to software developers.Critical analytics infrastructure should be controlled by its users as open source software.Analytic code itself—not just analytics tools—will increasingly be open source.It turns out that a lot of other people believe this too! Today, there are 30,000 companies using dbt every week, 100,000 dbt Community members, and 4,100 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We're backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter.dbt Labs is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! Please reach out to us directly at ****** if you need assistance or an accommodation.Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here.dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.
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