Service Delivery Leader (Resume Must Be In English)

1 year+Remote in Columbia or Brazil. LATAM working hoursCustomer Success Team for EMEA and LATAMThe person will lead Post sales for professional services and customer success8-10 years overall Customer Success Manager experience with 4 years in Networking/Cyber security work.The role needs to Transform business goal of customer into technical layout that helps them achieve the goal.Program managementWill handle at any given point of time 2-4 accountsDemonstrated experience in cybersecurity, with knowledge in managing security protocols and measures.Ability to automate reporting using data from Salesforce , Gainsight and TableauCertifications (Preferred): ITIL (Information Technology Infrastructure Library)Certification. PMP (Project Management Professional) Certification.MISSP (Master Information Security Specialist) Certification is a plusLanguage- English, Portuguese, and Spanish.