Service Delivery Technical Manager (Wireline)Do you enjoy problem solving?Are you passionate about providing complex technical solutions?Be part of a team that keeps us safe and secureWe are the leader in well construction and production. Our innovative oilfield services and solutions improve efficiency, production and maximize reservoir value. Our global team rebuild and requalify equipment to be deployed into the field. We are a highly recognized team who successfully deliver the highest quality of service to our customers.Partner with the bestYou will be involved in major contributions to the strategic plan of higher unit for future developments and consequences for the business unit. You'll play a vital role to ensure flawless execution of our portfolio by ensuring our services are delivered on-time, first time and everywhere. The position drive consistency and execution excellence, while maximizing the revenue, cost and cash collection.As a Service Delivery Technical Manager, you will be responsible for:· Providing technical guidance, planning and work direction to service delivery people· Communicating and presenting technical information confidently and efficiently to senior business leaders and other stakeholders.· Drive Continuous Improvement by: Identify any gaps in local capabilities and develop improvement plans to ensure compliance; Field incident management process reporting, root cause determination, corrective actions and closure; Monitor KPI to evaluate effectiveness of operational activity; Action any deviation from KPI targets to drive continuous improvement· Managing complex project processes and 'connecting all the dots' to define the best approach for varied customer needs· Developing and integrating processes, short and long-term planning and creating customer solutions to contribute to business strategy and growth.· Ensure all activities are carried out in line with our non-negotiables and cultural pillarsFuel your passionTo be successful in this role you will:· Have a Bachelor's Degree in engineering and relevant work experience in Wireline. · In-depth knowledge of Wireline oilfield products & services, field service and technical advising· Strong field experience in the segments of OH & CH· Demonstrate good communication, interpersonal and leadership skills with the ability to influence others and lead teams· Fluency in English and Portuguese and/or SpanishWorking with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:· Contemporary work-life balance policies and wellbeing activities· Comprehensive private medical care options· Safety net of life insurance and disability programs· Tailored financial programs· Additional elected or voluntary benefitsAbout UsWith operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.Join UsAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!A Baker Hughes Company prioriza oportunidades iguais para todos os candidatos. Todas as nossas vagas são destinadas também a pessoas portadoras de deficiência. As decisões de contratação são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência, ou outras características protegidas por lei. Alerta de PrivacidadeOs dados pessoais coletados como parte deste processo serão usados para fins de verificação de conformidade com a legislação. Tais dados serão armazenados de forma segura e com acesso limitado, sendo retidos de acordo com as políticas de retenção de documentos da Baker Hughes. Os dados pessoais serão processados de acordo com o Aviso de Proteção de Dados da Baker Hughes, e com o "Nosso Jeito: o Código de Conduta da Baker Hughes", disponível .About Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
