Service Manager

Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners.

We are looking for a Service Manager with the following requirements:
You will be responsible for:

- Managing the team (3 to 5 international projects while driving a relentless pursuit of continuous improvement);
- Managing customer expectations;
- Providing relevant information about the team/projects;
- Creating a partnership relationship with the client, communicating with stakeholders, and developing opportunities within it.

Required Competences:

- Over 2 years of hands-on experience as a proficient Service Manager, adept in managing projects, clients, teams, and financial aspects. Skillfully engaged in business development, excelling in crafting compelling proposals and comprehensive reports;
- Exceptional communicator with a strong people-oriented approach that prioritizes well-being and individual growth. Meticulously organized in daily operations, coupled with a proactive and dynamic disposition, driving continuous progress;
- Experience in agile frameworks;
- Excellent communication skills, both verbal and written (EN and PT).

Preferred Competencies:

- ISTQB Certification;
- International experience;
- Experience in European Agencies.
- Duration: Contract for 12 Months (Minimum);
- Localization: Hybrid, Lisbon.

Come be part of our team in Portugal!

Tipo de vaga: Tempo integral

Horário de trabalho:

- De segunda à sexta-feira