Solution Delivery Manager
Apply locations Brazil - Remote time type Full time posted on Posted Yesterday job requisition id R456
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Senior Solution Delivery Manager
Job description, low-code style
As the #1 AI powered low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. We're looking for a Senior Solution Delivery Manager for LATAM that will define customer success programs and service offerings to achieve and exceed customer goals.
Responsibilities
Partner with the Sales Team and our partner ecosystems to understand the customer's business goals, process challenges, and functional requirements.
Lead the scoping, sizing, estimating, and proposing for OutSystems professional services engagements.
Create Statements of Work for professional service engagements and execute sales order process.
Provide management oversight of professional service engagements you sell.
Own the customer's adoption journey from the pre-sales stage through Time to First Value (TTFV) and ultimately the go-live date.
Grow the regional services pipeline and drive consumption of the services backlog.
Provide regular forecasts of services bookings and services revenue.
Manage a large portfolio of customers and projects that vary in use-case, industry, and size while acting as a key player in add-on services and renewals.
Be innovative, make a positive impact and advocate the company culture on each interaction with your team, the company, and our customers.
Identify and develop delivery partners and create joint value proposals for customers.
Exceed Services Sales quotas.
Requirements
Ability to speak Portuguese; if you can also speak Spanish you are off to a very good start.
Experience positioning services and solutions into various verticals.
5 or more years of experience in a customer-facing role related to software implementations.
Entrepreneurial mindset.
AI Awareness; AI experience is a plus.
Excellent ability to understand and communicate complex business and technical subjects to Management and Technical audiences.
Comfortable leading business and technical discovery sessions, scoping, and providing accurate estimates for the cost of delivery to define a statement of work.
Experience in a Professional Services role in the past with a track record of consistently delivering projects.
Previous success with growing service bookings and accurately forecasting services revenue.
Action-oriented with a result-driven attitude to drive successful engagements.
Ability to work across geographies and cultures.
Bachelor's Degree (or equivalent work experience) or higher.
Intellectual curiosity.
Sense of humor.
PMP, PCI-ACP and SCM is a plus.
Location
Remote.
Travel as necessary, 25% or less.
About OutSystems
Our AI powered software platform is revolutionizing how organizations build and deliver business-transforming applications. OutSystems is one of the fastest growing B2B software companies in the world, with a base in Lisbon, Portugal, and customers in more than 52 countries.
Learn more at https://www.outsystems.com/company/careers
Join us in disrupting the status quo of the low-code market!
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