About Us We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency.
Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment.
Job Description: Become an expert in Insider productsMake recommendations on supporting sales strategies, integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution, providing "best practice" advice to customers to optimize Insider effectivenessProactively monitor our partners' activities, facilitate and provide on-time and around the clock insights and solutions to the partnersProvide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultationLead account services strategy in generating and developing business growth opportunities, working collaboratively with product, partner success and sales teams across various product pillars to maximize business results with clientsDevelop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teamsOutstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accountsDemonstrated excellent verbal and written communication skillsWhat We Expect From You: Bachelor's Degree or higher (E.g. Marketing, Business, Psychology, Computer Science, Mathematics, Statistics, or other related field.)Cherish one of our core ethoses: care. You'll need to care for our partners and make sure they feel at home with our products and our assistanceAble to work under tight deadlinesProven ability to learn quickly in a very fast-paced environmentBe a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clientsHigh energy, self-starter, be a visionary seller comfortable with ambiguity in entrepreneurial environmentsMust be a team player - ability to interact with teammates and partners fairly, and respectfully proactive / results-driven / strong problem solving skills. Highly dependable, team player with high energy, positive attitude and with great organization and time management skillsMasterful in delivering software demonstrations, whether in-person, or via web presentationSolid understanding of basic web concepts and digital marketingPossess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categoriesHold On! Life's a Two-Way Road! Here's What You'll Enjoy While Spending Time With Us: We offer many hard and soft skills training to help you improve and challenge yourself. You'll have access to Udemy's business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge.You'll have space to share your skills and even deliver training and workshops if you wish. Sharing is caring!Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want.You'll have a chance to work in an international, diverse and inclusive environment.You'll be part of an industry that's shaping the future of customer experiences.Occasional happy hours!Is this position made for you? So let's talk! We're curious bugs and can't wait to get to know you.
Insider is a value-driven company and we provide equal opportunity in a zero-discrimination workplace. Insider not just welcomes but also embraces diversity. Therefore, all qualified candidates will be considered without regards to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship or marital status.
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