As a Solutions Engineer, you will be responsible for providing a range of technical Pre-sales support through the sales cycle and beyond, ensuring that clients' requirements are understood and the Company's technical solution is mapped against these requirements; You will work with the New Business team (primarily supporting the Brazilian Market) to answer technical questions, lead integration discussions and product deep dives. You will help us think of creative solutions for our future customers, especially when it comes to how the disparate pieces of the MarTech landscape can best work together. You will become a product and MarTech landscape expert. You will assist in answering RFPs, and in education efforts for the whole New Business team. You will be required to be innovative in showing the client how the platform can be configured to meet their needs and to communicate the technical parts of our product in a way that is clear, compelling, and concise. Interpersonal skills are as valuable as technical skills in this role. We are looking for a strong team player with a solid work ethic, highly developed time management skills, and an ability to thrive within a rapidly expanding company on the cutting edge of marketing technology.
Responsibilities:
Provide product expert support to the new business (sales) team
Conduct formal tech calls as part of new business cycles
Master companie's products and technologies and become the go-to resource for any technical questions that arise as part of new business cycles
Support the completion of RFPs
Present deep product demos to prospects
Understand our client's technical and business needs
Work closely with Data Science and Product Integration teams to maintain a tight connection between the "Front Stage" and "Back Stage"
Support onboarding and ongoing education for the new business team, especially as it relates to the product
Attend conferences as needed
Requirement:
2+ years of experience working as a Sales Engineer/Solution Consultant and with Marketing Technology tools in a SaaS organization or similar experience
Fluency in English and Portuguese (business & technical)- Must
Additionally, fluency in Spanish is a huge plus
Technical background either from education or work experience (MarTech experience a plus)
You should be able to talk about technology, even with non-technical people in a clear and coherent way
Highly motivated with an exceptional work ethic
A fast learner
Strong multitasking and prioritization skills
Agile and self-starting
Excellent interpersonal, communication, and presentation skills
Comfortable traveling as needed
