Globant is a digitally native company that helps organizations reinvent themselves to create a way forward and unleash their potential.
We are committed to helping our clients achieve their business goals by leveraging cutting-edge technologies and providing exceptional service.
We are currently seeking a dynamic and experienced Solution Sales Specialist to join our team and drive our ServiceNow solutions sales.
The Solution Sales Specialist for ServiceNow is responsible for driving the sales of ServiceNow solutions within the assigned territory or industry vertical.
This role involves identifying potential clients (existing clients as well as potential clients mapped in the market), understanding their business needs, and proposing ServiceNow solutions that provide significant business value.
Key Responsibilities: Lead the business process with clients, through the account team.Define the commercial strategy that will be used giving visibility to the different stakeholders within Globant, coordinating the Solution Architect teams and the management with the manufacturer ServiceNow.Develop maintenance and growth strategies in the accounts where there are assigned studio teams.Develop entry strategies to Globant accounts, where there is no presence of the practice for which it is responsible.Responsible for defining the assigned sales budget.Manage the relationship with the technological references within ServiceNow for the articulation and generation of offers to clients.Efficiently manage the relationship with the manufacturer.Identify and qualify opportunities for Staff Augmentation and autonomously negotiate profiles and rates with the client.Provide a value offer to the customer, combining the manufacturers' sales strategy.Main KPIs: Revenue Target: Achieve or exceed the revenue target through business expansion with clients in our base, as well as through the development of new business opportunities (cross and up-sell), and through the renewal of previously sold contracts, consistently striving to strengthen our partnership and the added value we generate for our clients' businesses.Average Contract Value (ACV) + Customer Retention Rate: Increase the average value of closed contracts while maintaining a high customer retention rate to ensure business continuity.Net Promoter Score (NPS): Ensure the likelihood of project/client success.Market Share: Increase Globant's market share in the sale and implementation of ServiceNow solutions by working on client engagement, business partner collaboration, and internal synergy.Strategic thinking: Innovates through analysis of issues and trends and how these link to responsibilities, capabilities and potential of the organization.Leadership: Ability to inspire, motivate, and guide individuals and teams toward achieving common goals.Portfolio / Market Knowledge: Deep understanding of the technology industry and trends in the local market is critical for success in a commercial role.
This includes knowledge of ServiceNow, industry best practices, and competitive landscape.C-level relationship management: Building and managing a vibrant, long term network of relationships with C Level individuals through executive presence, among others skills.Leads Change: Ability to influence and inspire action in others, and respond with vision and agility during periods of growth, disruption or uncertainty to bring the needed change.Mastery of the consultative sales process in ServiceNow.Mastery of technology project implementation methodologies.Relationship with high-level Stakeholders: (VPs, Partners, Directors, C-Level).Knowledge of the ServiceNow solution and its application to specific problems of the client and/or their industry.Advanced level of English.Ability to understand customer problems in the framework of digital transformation in their industry.Globant is a forward-thinking technology company that leverages cutting-edge digital-cognitive technologies to transform organizations worldwide.
What type of company is Globant?We are a global team of over 27,000 talented professionals working with industry leaders like Google, FIFA, and Electronic Arts.
We value diversity and inclusion, aiming to create equal opportunities and inclusive workplace for all Globers.
What's it like to work at Globant?Working at Globant is an exciting journey where we embrace change, approach challenges with confidence, and celebrate Diversity and inclusion perspectives of our team members.
We prioritize kindness, not only to our colleagues but also to ourselves, humanity, and the planet.
Our culture encourages thinking big, continuous innovation, striving for excellence in our work, and collaborating as a team while having fun along the way!
Why work at Globant?Because, here you can:
BE PART of one of the most innovative companies worldwide and work in projects that matter to you and make a positive impact in the life of others.BE ABLE to work with leading companies and boost your professional development alongside experts by choosing your career path, projects, and workplace.DEVELOP YOUR CAREER WITH FREEDOM and flexibility to create your work-life balance.BE APPRECIATED for having different experiences and backgrounds to enrich our team.
Find diversity in the workplace and be yourself.Can you work remotely at Globant?At Globant, each team has the autonomy to decide how they want to work, whether remotely, in-office, or in a hybrid model.
We give flexibility to our Globers so they can have the work-life balance they desire while generating and fostering engagement within our teams, whether virtual or in-person.
What are the benefits of working at Globant?At Globant, you get a series of benefits that make your life easier, like:
Life insurance and premium healthcare coverage for the family group, including your pets.Work from anywhere, on-site at our award-winning offices or remotely from home, or wherever you choose in any country we operate.Relocation possibilities in any country we operate.Globant Campus with hundreds of courses to improve your skills and invest in your personal growth.Employee Stock Purchase Program to invest in Globant stocks at an exclusive discount.Employee Assistance for personal finances, legal issues, and mental health support.Paid time off and a special Be Kind Day that you can take when you need to dedicate time to your well-being.Parenting program with extended paternity, maternity, and adoption leaves, childcare expenses support, and fertility coverage.Does Globant work with staffing agency?Please note that we do not accept unsolicited 3rd-party resumes.
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