Title:
Sr.
Business Development Manager (Brazil)
Job Purpose:
The Sr. Business Development Manager for Marken is responsible for building up their defined territory and/or defined accounts by supporting and growing existing and new client relationships within the Logistics, Clinical Supply and/or Pharmaceutical industries.
This person defines organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.
Meeting these objectives includes the identification of potential accounts and opportunities, the formulation of specific account strategies, and the implementation of tactics that primarily result in new sales while building long-term productive customer-supplier relations.
This position confers with other Marken Departments as well as Marken's senior management to discuss quotations, project management and scheduling activities.
Main Duties and Responsibilities:
Manage Business Development Managers and ensure your team meets or exceeds goals for assigned accounts, territory or area
Focus on growth of existing business and new customer sales by working to meet business goals set by management
Build upon and maintain Marken's existing customer base through strong customer service, frequent client interaction and technical expertise
Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients' accounts assigned
Lead, develop and provide innovative services and technical solutions to clients
Manage quote requests and client special requests
Monitor and communicate client pipelines to senior management, providing timely reports on activities, expenses, operations and forecast data for assessment of progress on meeting objectives
Facilitate, track and communicate job win/loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems
Identify and recommend solutions to address client loss scenarios
Conduct market research/trend analysis reporting for all assigned and prospective accounts
Share market information (trends, competitor information, etc.)
with Marketing and Senior Management
Assist in managing audits & site visits and addressing complaints with QA / CAPA
Attend trade shows/exhibitions, workshops and seminars
Arrange client visits, dinners, outings and quarterly Meetings
Demonstrate and manage client contracts, CDA's, MSA's and Technical Agreements
Requirements:
Bachelor's Degree
3 - 5+ years sales or marketing experience within the Logistics, Clinical Supply and/or Pharmaceutical Industry
Line Management experience in leading and developing a successful Business Development team
High Level of business acumen in both administration and business strategies
Demonstrated ability to network, prospect, persuade and develop rapport leading to successful deal closure
Excellent interpersonal and communications skills surrounding clients
Strong organizational and time management skills
Demonstrate strong problem-solving skills and exercises good judgment and appropriate discretion when reaching conclusions
Familiarity with Customer Relationship Management Systems (Salesforce)
Proficiencies with MS Office (Excel, Word, Outlook)
#J-18808-Ljbffr