Sr. Business Process Analyst

Detalhes da Vaga

Career Area: SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
Together, we are building a better world, so we can all enjoy living in it.IT IS YOUR TIME!
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment.
For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed to a reduced-carbon future.
Our innovative products and services provide exceptional value that helps customers succeed.If you are looking for personal and professional growth in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place.
We consider candidates with disabilities and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.Important:Don't forget to include a resume (CV) in English in your profile in Workday.Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.When you join team Caterpillar as an Orders and Demand Consultant, you will be responsible for providing guidance on the machine order management process as it adapts and grows into the digital age.
The role will work closely with business partners in various departments to learn and advise on the order management process.
The candidate is expected to automate and simplify current manual processes with modern digital tools.What you will do:Identify opportunities for continuous improvement in solution delivery and work processes using modern digital technology.Provide advanced support for dealer invoicing questions and orders systems issues across multiple countries.Translate business requirements into technical designs and IT functional requirements for SAP, MSF, and Salesforce.Participate in global cross-functional project teams to improve SAP order management processes and systems.Support all machine order management systems and provide advanced daily system issue support to CAT users.Lead change management activities, including training and documentation.What Skills You Will Have:Business Analysis:Strong business acumen and excellent planning skills.Working knowledge of Mach1 SAP ordering systems.General understanding of the Caterpillar organization, products, policies, and procedures.Expert understanding of invoicing including compliance requirements.Experience with lean principles and practices.Extensive Project Management experience.PowerBI project creation experience.Analytical Thinking:Describes specific software applications or products used for business analytics.Gives examples of how analytical thinking has been used to resolve problems.Relationship Management:Provides prompt and effective responses to client requests.Works with clients to address critical issues and resolve major problems.IT Environment:Recognizes basic IT needs from the business users' perspective.Expert Ordering System SAP user experience.Salesforce experience preferred.System and Technology Integration:Describes the basic concepts of system and technology integration.Experience working with digital orders/reporting/automation tools.Basic Qualifications:Bachelor's degree in Business, Supply Chain, IT, Engineering, or Marketing.Advanced English.Additional Information:This position may require up to 10% travel.Some of the offered benefits*:Medical planDental planMedicines reimbursementGympassPsychological, Legal, Social and Finance Support ProgramPrivate pension planProfit shareMeal assistanceChristmas basketTransportationLife and personal insuranceExtended maternity and paternity leaveEmployee resources group* Caterpillar reserves the right to change or modify benefits at any time.
Benefit eligibility may vary by position and location.The Recruitment & Selection area emphasizes that it does not use personal emails to contact candidates.
Available vacancies are only advertised through the company's official channels.Posting Dates: December 9, 2024 - December 20, 2024Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply?
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Salário Nominal: A acordar

Fonte: Talent_Dynamic-Ppc

Função de trabalho:

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