Description Kenvue is currently recruiting for: Sr. Compla i nt Vigilance A n alyst The Sr. Co m plaint Vigila n ce A na l y s t o verse e s the e x e c uti o n of Complaint Vigi l ance i n c o nf o rmance t o c u r rent stan d ar d s and p ro c edures, u sing appli c able system appl i c a t i on t ools.
Guide t he staff of prof e s s i on als w ho e xe c ute the c o mp l aint vigil a n c e pr o ces s .
Th i s role p a rtici pa tes in reg i on a l and glo b al initia t ives t o imp r o v e c o mp l ai n t vigila n ce p r o c e ss e s and re p resen t s Complaint V igi l ance wi t h in te rnal a n d e x te r nal a u dits in LAT A M r egion.
Partici p ates i n proj e ct t e a ms to develop, co n s o li d ate, and / or i m pro v e c o mplaint vigi la n c e a nd re l ated/in t erf a cing proce s ses.
The Sr. Co m plaint Vigila n ce A na l y s t e n s u r es c o m pl i ance wi t h c orporate p olic ie s and p roce d ur e s, in t er n al requ i re m ents, and re g ulat o ry a g e n cy re q uir e m ents a s they re l ate to Comp l aint Vigila n c e .
As needed, t he Sr. Co m plaint Vigila n ce A na l y s t will a s s i st in tri a ge a c t i vities a s , e v a l uat e s and det e rmi n es if inv e stig a tion is n e cessary fo r pro d u c t q u ality c o mplain t s and a d verse e v e nts f or Kenvue products in a ccor d a n ce with S tand a rd Ope r ati n g Pr o c e dures u s i ng t he applicable sy ste m .
D e v e l o ping train i ng pr e s e nta t i o ns for comp l aint vigila n ce p roc e ss a nd s ystems a n d c re a tion and u p d a tes of c o n t rol l ed d o c u m e nts.
A s nece s sary, t h is p o sition will support the Triage functi o n in other G e og r a ph i c a l r e gio n s. Requi r emen t s: • A minimum of a bachelor's degree i s re q uir e d. A f o c u s in S cie n c e , Engine e rin g , or re l ated d i scipli n e is pref e r r e d. • A minimum of 5 yea r s of re l ated e x pe r i e n ce i n clud i ng Quality A s s ur ance and/ o r Quality Cont r ol is requ i red.
• A minimum of 5 years of related experience w ork i ng in p h ar m a c e utical, medical d e vices or o t her re l ated or hi g h l y r e g ulated i n du s t r y i s requ i red.
• D em o n s t rat e d knowl e dge and e x p e rtise in quality p ro cesses a nd r egulat o ry re q uir e m ents i s r equired.
• Exp e rience w ork i ng in a re g ulated en v i ro n ment i s r e q ui r ed.
Other Prefe r red E xperie n ces: • Exp e rience supp o rting m a nufact u rin g , p ackag i ng, a n d develop me nt ope r ati o ns is pref e rred.
• Exp e rience supp o rting m a n y /all a s p e cts of the c o mp l aint vigil a n c e li f e cycle f or p ha r m aceut i c a l, de v i c e, and /or c o s m etic pr o d u cts is pref e rred.
• Exp e rience w ith one or mo re t e c h nol o g i es s up p orting compla i nt h a ndling p r ef e rred.
• Exp e rience in t he c r e ation, upd a te, a n d mana g em e nt of c o mpla i nt fi l es f rom c o m plaint identi f i c ation through clos u re r e quired.
• Exp e rtise with root cau s e ana l y s i s te ch niques i n clud i ng but not limi t ed t o: Brains t orming, data ana l y s i s and coll e ction tools, 5 W h ys, Fishbone ( Ca u se a nd E f f e c t), FM E A, and DMA I C p refe r red.
• Exp e rience w ith syste m s a nd t ools s u pp orting a n alys i s and r ep o rti n g pref e r r e d. Who We Are At Kenvue , we realize the extraordinary power of everyday care.
Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love.
Science is our passion; care is our talent.
Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers.
With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day.
We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you!
Join us in shaping our future-and yours.
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