eProductivity Software (ePS) is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide, including Sao Paolo, Brazil, and over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive.Job Description:As a successful candidate for our Senior NetSuite Administrator position in our Sao Paolo, Brazil office, you will work in a dynamic environment where your responsibilities range from production support to project implementation efforts.Senior Administrators on our team support multiple business groups and/or applications so you may also be asked to learn and support other applications. You will collaborate tightly with a highly talented & committed applications team, including systems analysts. You are an independent thinker, comfortable with sharing and accepting ideas in an open manner - and you expect the same to be reciprocated. You must possess solid written and verbal communication skills and have an aptitude for thriving in complex situations. Lastly, you should enjoy working in a fast-paced, self-directed, diverse and customer service-oriented environment.Position Overview:As a successful candidate for our Senior NetSuite Administrator/Developer position, you will work in a dynamic environment where your responsibilities range from production support to project implementation efforts.Position Description:NetSuite Administration: Oversee all aspects of NetSuite administration, including user access, roles, permissions, customization, and configuration.Customization and Development: Design, develop, and implement customizations, workflows, scripts, and extensions using SuiteScript (1.0, 2.0), SuiteFlow, SuiteBuilder, and other NetSuite development tools.System Integration: Collaborate with internal and external stakeholders to integrate NetSuite with other business systems, ensuring seamless data flow and consistency.Troubleshooting and Support: Provide technical support, diagnose issues, and resolve system-related problems in a timely manner to maintain system integrity and performance.Documentation and Training: Create and maintain technical documentation, including requirements, design specifications, and user guides. Conduct training sessions for end-users as needed.Stay Updated: Keep abreast of NetSuite updates, new features, and best practices. Evaluate and recommend system improvements to optimize efficiency and effectiveness.Position Requirements:Demonstrated high proficiency and hands-on experience with NetSuite in a moderately to highly complex business global environment.Demonstrated overall IT experience.Administration and configuration experience in at least two (2) of the following functional areas: Financials, Procurement, Order Management, Inventory Management.Use of debug and tracing tools.In-depth knowledge of one (1) or more of the functional areas: Financials, Sales/Marketing, Procurement, Order Management, Inventory Management.Speak and write English fluently, to support users.Desired Knowledge:Understanding of NetSuite technical architecture, system level troubleshooting.Broad knowledge of a wide array of IT and accounting activities and processes beyond NetSuite.Understanding of project management principles.Knowledge on Salesforce technical architecture, and experience integrating NetSuite with Salesforce.Leadership:Is a team player, self-starter, and adapts to change.Effectively manages their time to deliver assignments on time or early.Sets, prioritizes, and achieves goals.Effectively manages customer expectations.Demonstrates the ability to learn new technology quickly.Communication:Excellent verbal and written communication skills.Influences peers to share in the ownership of a problem, issue, or solution.Develops and seeks cooperation between team members toward common goals.At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.
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