Ssr Network Operations Center Assistant

**Eron International** is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.

**What you will be doing**:

- Perform initial troubleshooting.
- Clear all warnings, errors and misconfigurations.
- Proactively monitor and identify problems in internal systems.
- Perform preventative maintenance using pre-established best practice checklists.
- Download bank statements, in case of problems with the automated platforms.
- Monitor system operation in terms of postings.

**Requirements**:

- Data Analytics (Databases, SQL);
- Experience in technology;
- Ability (technical and judgment) to understand urgency and make decisions;
- Attention to detail;
- Excellent analytical and technical skills;
- Proficiency in Spanish and english;
- This position requires availability to work from 2pm to 23hs ART, but initially will require the availability to take rotating shifts.
- 100% remote for the moment
- Plus values (not exclusive for the position): knowledge in new relic and looker
- Disponibilidade para trabalhar das 23h às 7h

**What we offer**:

- A global environment with teammates living around the world
- Opportunities in a fast-paced growing company
- Flexible time and 100% remote role.

**Eron International**, everything starts with our values,**

Be Direct: We are direct and genuine in all situations

Be Owner: We treat the issues as true owners being accountable for the results

Be Curious: We always ask ourselves what we can do better without settling with the status quo

Be Hero Leader: Lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact

Take risks: We take controlled risks with courage and without fear of being paralyzed by error

**Are you a DOER? Come and join the best company ever!**

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