Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for Stock Room Manager @ Curitiba (Onsite, Corporate Evolution/ SEC Building) who wants to learn and transform his career. Stock Room Manager As a stock manager, your primary responsibility would be to manage the stock levels of the IT warehouse. The person will be responsible for receiving the assets, secure storage, movement of assets, the building, updating and configuration, the deployment methods and disposable and certification of the used asset. He must process all the administrative work that comes with supporting the assets including but not limited to ticket management, asset management, asset collection and disposition management (including sanitization) Responsibilities Managing stock levels, receiving stock, adding to, and updating HAM as needed, following Stockroom/Workroom Global guidelines, collecting assets, sanitation of returned assets, recertification of excess assets, and the disposition of end-of-life assets. Perform auditing of stockrooms and asset investigation as required. Utilizing the ticketing systems SNOW in an efficient and productive manner. Monitoring, assigning, noting, and resolving tickets within SLA. Perform all administrative duties as required. Performing physical inventory counts periodically to ensure the data records match the actual inventory levels. Collecting and analyzing historical data using statistical tools to forecast demand for different products. Recovery of assets – Collection of assets through Exit process, LCM, Break/Fix and surrender of asset. Determining the safety stock levels to reduce the risk of stock outs during unusual periods of supply and demand. Coordination with sales, logistics and production to streamline the inventory management process. Publishing support documentation to assist staff with requests for information & provide staff training if required. Knowledge of Active Directory, Enterprise Software's and Networking. Effective queue and ticket management in Service Now Knowledge of industry leading inventory tools Qualifications: An ITIL V3 Foundation qualification is preferable but not essential. MCP (Operating System) certification will be desirable. Requirements Excellent communication skills and customer handling etiquette. Excellent organizational skills Previous Desktop, Mobility Support and inventory management experience is required. Incident Management experience – Managing incidents including business expectations and communication. Strong knowledge of Industry leading Inventory management tools. Knowledge of security technology, including local security, network security, application security a plus. Proficient with Microsoft Windows 10, MAC and newer operating system required. Strong customer service, analytical, and problem resolution skills required. Excellent interpersonal, written and verbal communications skills at all levels required. Ability to be a team player, with strong organizational & time management skills. ITSM ServiceNow knowledge is must. What can you expect from us? • Professional development and constant evolution of your skills, always in line with your interests. • Opportunities to work outside Brazil • A collaborative, diverse and innovative environment that encourages teamwork. What do we offer? TCS Benefits – Brazil: Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer! #Buildingonbelief
