About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at ****** Title: Storage Administrator (SAN & NAS) Location: Remote in Sao Paulo Duration: Fulltime In this role, you will be responsible for managing and maintaining storage and backup infrastructure within our data center environment. This role involves ensuring the availability, performance, and security of storage and backup services to meet the needs of our clients and internal stakeholders. Responsibilities: Manage and administer storage systems, including SAN, NAS, and object storage solutions. Design, implement, and maintain backup and recovery solutions for critical data and systems. Monitor storage and backup performance metrics, proactively identifying and addressing potential issues. Provide L2/L3 support for storage and backup-related incidents and service requests escalated from L1 support teams. Implement and enforce security policies, procedures, and best practices for storage and backup environments to ensure data integrity and compliance with regulatory requirements. Maintain comprehensive documentation, including configuration guides, operational procedures, and troubleshooting steps. Generate reports on storage and backup performance, capacity, and health metrics. Work closely with network engineers, system administrators, and other IT teams to ensure integrated and efficient storage and backup operations. Manage changes to storage and backup environments through rigorous testing, coordination, and documentation to minimize risks and disruptions. Coordinate with storage and backup vendors and service providers to resolve escalated issues and optimize storage and backup services. Qualifications we seek in you! Minimum Qualifications / Skills: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 4-6 years of experience in managing and supporting storage and backup infrastructure within a large enterprise environment. Strong understanding of storage technologies, including SAN, NAS, and object storage solutions (e.g., EMC, NetApp, Dell EMC Isilon). Experience with backup and recovery solutions (e.g., Commvault, Veritas NetBackup, Veeam). Proficiency in configuring and managing storage arrays and backup software. Familiarity with disaster recovery principles and practices. Knowledge of scripting languages (e.g., PowerShell, Python) for automation and management tasks related to storage and backup. Preferred Qualifications/ Skills: Certification in storage and backup technologies (e.g., EMC Proven Professional, NetApp Certified Data Administrator). Experience with cloud storage and backup solutions. Familiarity with ITIL or other IT service management frameworks. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Commitment to providing exceptional customer service and support. Best Regards, Manohar Swamy Tech Services Hiring Team, Genpact E: ****** Connect on LinkedIn: https://www.linkedin.com/in/manoharpv Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
