Support Engineer / Tier 1

We're Hiring a Support Engineer , Tier 1 (Full time)!

Join Softensity for a fully remote, part-time position.
We're looking for an experienced LATAM-based Support Engineer with strong expertise in the IT support field.
Job Requirements:
-Expertise Familiarity with Windows and Mac
-Aa this is a Tier 1 position is required up to 5 years of experience
-Familiar with ticketing systems (Fresh Service)
-Common Software Knowledge (Microsoft Office, Zoom, Adobe)
-Remote Assistance Tools
-Network Basics and Active Directory (mandatory)
Why Join Us?
? Flexible PTO
Udemy access
? English classes
Remote work opportunities