Support Engineer / Tier 1

We're Hiring a Support Engineer, Tier 1 (Full time)! ??Join Softensity for a fully remote, part-time position. We're looking for an experienced LATAM-based Support Engineer with strong expertise in the IT support field.Job Requirements: -Expertise Familiarity with Windows and Mac-Aa this is a Tier 1 position is required up to 5 years of experience-Familiar with ticketing systems (Fresh Service)-Common Software Knowledge (Microsoft Office, Zoom, Adobe)-Remote Assistance Tools-Network Basics and Active Directory (mandatory)?? Why Join Us?? Flexible PTO?? Udemy access??? English classes?? Remote work opportunities